We want to make sure you only get the information you need from us.
Find out below how to add recipients to purchase and cancellation emails and how to tailor your personal communication preferences.
Purchase and cancellation confirmation emails
Whoever buys vehicle from us will automatically be sent a purchase confirmation and (if applicable) a cancellation email, but you can add up to 25 additional recipients per dealership.
If you have the assign order email recipients permission, you can add and remove additional recipients by clicking on the Communications section in the Manage Account pages.
- If you manage more than one site you can choose the dealership you want to edit from the list on the screen. If you manage a single site it will already be selected.
- Type in the email address of the person you want to add and click the Add button. Their email will now show in the list and they will start getting vehicle order and cancellation emails.
- If you need to remove an email address, just click on the bin icon next to the email address you want to remove. Their email will come off the list and they will stop getting these emails.
Personal preferences
If anything really important happens that you need to know, we will always get in touch, but we also have lots of helpful emails and notifications that you can choose to get from us, including:
- Publishing times and logistic changes
- New service and tool launches
- Changes to existing products
- Regular publishing and auction reminders
Its very easy to choose what you want to hear from us.
Log in to mfldirect and click on the Communications section in the Manage account pages and then click Manage Preferences.
Then just toggle on any of the message types that you think will be helpful.
Please note, it can take up to 24 hours for the changes to take place.
Find out more about our different message types below.
General Notifications
Important Announcements
These emails will help you on your day to day business. We'll send you information about changes to publishing times, any logistics changes, and useful product updates.
Marketing Emails
We're always developing new tools and ways for you to get the best from mfldirect, so select this if you want to hear about our exciting new developments.
mfldirect Stock Notifications
All mfldirect stock is available for preview before it goes on sale, giving you the time to find and shortlist the cars you want.
Our preview times are 13:00 for the 14:00 publication, and 16:00 for the 09:00 publication the next day.
If you would like a reminder to look at our new stock, we can send you an email.
- Sales preview, 13:00 weekdays
- Sales preview, 16:00 weekdays
Auction Stock Notifications
We have regular Inspected Vehicle Auction events with previews for each sale the day before.
If you would like to be reminded when to log in, you can set reminders for when to review the information on our fully-described cars, and when you can start bidding and buying.
- Sale preview, 15:30
- Sale open, 09:30